'XL03000006 - Sign-in information is incorrect '

This error indicates a problem with the credentials information used for the scheduled batches.



  • Make sure to check both EC and IC
  • Make sure the user is not an external user
  • Make sure the user is signing in using the correct company ID
  • Make sure the users email matches what is in their employee record
  • Make sure the user whose name is in the credentials is an active user
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